Our Wig Factory and Quality Control Process

We buy hair directly from collectors and processing partners in Vietnam, Cambodia, Myanmar and India (see our hair grades guide for what each grade means). Each batch is logged by origin, grade, length and arrival date. Batches with mixed cuticle direction, a chemical smell or too many short strands for the grade go back to the supplier.

Hair is hand-sorted by length. For double drawn hair, shorter strands are removed so the ends are nearly as thick as the roots. This is slow work, and it is the main reason our hair bundles look full from top to bottom.

Hair is washed with mild cleansers to remove dust and oils without stripping the cuticle. Body wave, deep wave and other set textures are steam-set so the pattern returns after washing. Raw hair sold as a natural texture is not steam-set.

Our wefting lines run 96 automatic and 40 semi-automatic machines alongside hand wefting, and sew hair into tight, flat wefts. Every weft is double-stitched and tested for shedding before it moves on.

At 180 hand-tying stations, our technicians hand-tie hair into HD and transparent lace, one to three strands per knot, for our human hair wigs and closures. Hairlines are pre-plucked by hand to create a natural, graduated density.

Knots are bleached for a scalp-like finish. Colored units, including 613 blonde, ombre and custom shades, are dyed on our 12 dyeing machines by technicians who check each batch against a master color sample.

Caps are assembled, elastic bands and combs are attached, and each wig is styled to its final look.

Every unit gets a full inspection before it's packed in your branded or standard packaging.